Filed under: Diseño en Medicina
Nos tranquiliza lo que conocemos y manejamos. Para convertir una exploración TAC en una experienza tranquilizadora para el niño, los diseñadores de Philips crearon el Kitten Scanner, una réplica de juguete del modelo real. Instalándolo en la propia sala hospitalaria e integrándolo en un ambiente de juego, el niño se familiariza con su uso y sus formas, propiciando posteriormente una aceptación sin estrés de la exploración con el modelo real de TAC.
In 2004 we began to examine how we could improve the experience of children going through such a procedure. Observations were carried out at hospitals, and clinical psychologists specialized in pediatrics were interviewed to better understand the situation and the emotions typically felt by the child.
We discovered it was necessary to develop a narrative to distract and inform children. [...]
As a next step, creative workshops were held with researchers, designers and technologists. We were already looking at how to provide easily-digestible information for patients as part of our Ambient Experience concept, so this was basically an extension of that. It was decided to offer something more intuitive and child-oriented; an interactive scale model of a CAT scanner called, appropriately, the Kitten scanner. “Some of our people had noticed that certain hospitals already had miniature models of scanners in waiting rooms,” he adds. “However, there were often just made of wood and had no functionality.
We wanted to add a little magic as well as an element of surprise, creating something that would really engage younger patients while educating them at the same time.”
The Kitten Scanner package consists of a miniaturized and stylized version of a CAT (CT) scanner, a TV screen and several toy animal characters – including a crocodile, an elephant and a robot – that serve as ‘patients’. Actually one of the main challenges during the design process was to come up with the right toys [...]
When a child places one of the toys in the scanner, it activates an animation on the TV screen which tells the story of that particular character and mimics the results of a scan. [...] The animation also shows children how a real CAT scanner works, and how it can see inside the body without having to open anything up.
The Kitten Scanner allows children to get involved in their own care and learn about the process in a subtle and playful way. They are inherently curious and will be naturally attracted to it – we deliberately made it very approachable and intuitive to use. There are no buttons to press; placing the toy in the scanner automatically activates it.[...]
The visual and interactive nature of the product is seen as a big advantage. [...]
We’ve heard a lot of anecdotal evidence that staff very much appreciate how it distracts children, helps them calm down and reduces any anxiety they may have.
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